Common Trading Questions

Clear Street support can answer general platform-mechanics questions, such as:

• Where do I open the order ticket?

• Where do I find an options chain?

• What does intraday margin excess mean?

• Why is a market order not guaranteed to fill at the displayed price?

• Why can't I place a market order at 7:00 AM ET?

• Why do order choices differ before the market opens?

• What does single-leg options mean?

• Where are the API docs?

• When should I contact support?

Clear Street personnel cannot provide personalized trading, investment, legal, tax, or suitability advice. Clear Street personnel do not make any recommendations related to securities transactions. This includes questions such as:

• Should I buy, sell, hold, short, or close this position?

• Which strike or expiration should I choose?

• Is this order type best for me?

• How much should I trade?

• Will this be profitable?

• Is this a good hedge?

• Will this trigger a wash sale for me?

For personal strategy, tax, legal, suitability, or investment advice, consult a qualified professional.